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How Google uses artificial intelligence In Google Search

As Google continues to leverage more artificial intelligence and machine learning in Google Search, one may wonder in what ways does AI and machine learning helps Google Search perform its daily tasks. Since 2015, when Google introduced its first AI into search named RankBrain, Google has continued to deploy AI systems to better understand language and thus improve the search results Google presents to its searchers.

Several months ago we sent Google several questions around how Google uses its AI in search, including RankBrain, neural matching, BERT and Google’s latest AI breakthrough – MUM. We’ve come up with more of an understanding of when Google uses AI, which AI does what in Google Search, how these various AI algorithms may work together, how they have changed over the years and what, if anything, search marketers need to know when it comes to how Google uses AI in search.

We spoke with Danny Sullivan, the Public Liaison for Google Search, to help with the answers to many of these questions. In short, RankBrain, neural matching and BERT are used in Google’s ranking system across many, if not most, queries and look at understanding the language of both the query and content it is ranking. However, MUM is not currently used for ranking purposes, it is currently only used for COVID vaccine naming and powers the related topics in videos results.

It starts by writing content for humans

You hear it all the time from Google representatives and many SEOs: write content for humans. In the older days of SEO, when the algorithms were maybe simpler, you would have many SEOs who would craft content for every search engine (back then there were dozens of different search engines). Now, there is primarily Google, with a little bit of Bing and some ruffling from DuckDuckGo – but the algorithms are much more complex and with machine learning and AI, the algorithms understand language more like a human would understand language.

So the advice Google has given is to write for humans, and that you can’t optimize your site for BERT or any AI. If you write content that humans understand, then the algorithms and AI search engines used will also understand it. In short, this article is not aimed at trying to give you SEO tips on how to optimize your sites for any specific AI, but rather to communicate how Google uses AI in Google Search.

RankBrain. It starts with RankBrain, Google’s first attempt at using AI in search dates back to 2015. Google told us RankBrain helps Google understand how words are related to concepts and can take a broad query and better define how that query relates to real-world concepts. While it launched in 2015 and was used in 15% of queries, Google said it is now, in 2022, widely used in many queries and all languages and regions. RankBrain does specifically help Google rank search results and is part of the ranking algorithm.

  • Year Launched: 2015
  • Used For Ranking: Yes
  • Looks at the query and content language
  • Works for all languages
  • Very commonly used for many queries

Here is an example provided by Google of how RankBrain is used, if you search for “what’s the title of the consumer at the highest level of a food chain,” Google’s systems learn from seeing those words on various pages that the concept of a food chain may have to do with animals, and not human consumers. By understanding and matching these words to their related concepts, RankBrain helps Google understand that you’re looking for what’s commonly referred to as an “apex predator.”

Neural matching. Neural matching was the next AI Google released for search, it was released in 2018 and then expanded to the local search results in 2019. We have an article explaining the differences between RankBrain and neural matching over here. Google told us neural matching helps Google understand how queries relate to pages by looking at the entire query or content on the page and understanding it within the context of that page or query. Today, neural matching is used in many, if not most, queries, for all languages, in all regions, across most verticals of search. Neural matching does specifically help Google rank search results and is part of the ranking algorithm.

  • Year Launched: 2018
  • Used For Ranking: Yes
  • Looks at the query and content language
  • Works for all languages
  • Very commonly used for many queries

Here is an example provided by Google of how neural matching is used, if you search for “insights how to manage a green,” for example. Google said, “if a friend asked you this, you’d probably be stumped.” “But with neural matching, we’re able to make sense of this quizzical search. By looking at the broader representations of concepts in the query — management, leadership, personality and more — neural matching can decipher that this searcher is looking for management tips based on a popular, color-based personality guide,” Google told us.

BERT. BERT, Bidirectional Encoder Representations from Transformers, came in 2019, it is a neural network-based technique for natural language processing pre-training. Google told us BERT helps Google understand how combinations of words express different meanings and intents, including looking at the sequence of words on a page, so even seemingly unimportant words in your queries are counted for. When BERT launched, it was used in 10% of all English queries but expanded to more languages and was used in almost all English queries early on. Today it is used in most queries and is supported in all languages. BERT does specifically help Google rank search results and is part of the ranking algorithm.

  • Year Launched: 2019
  • Used For Ranking: Yes
  • Looks at the query and content language
  • Works for all languages but Google said BERT “plays critical role in almost every English query”
  • Very commonly used for many queries

Here is an example provided by Google of how BERT is used, if you search for “if you search for “can you get medicine for someone pharmacy,” BERT helps us understand that you’re trying to figure out if you can pick up medicine for someone else. Before BERT, we took that short preposition for granted, mostly surfacing results about how to fill a prescription,” Google told us.

MUM. MUM, Multitask Unified Model, is Google’s most recent AI in search. MUM was introduced in 2021 and then expanded again at the end of 2021 for more applications, with a lot of promising uses for it in the future. Google told us that MUM helps Google not just with understanding languages but also generating languages, so it can be used to understand variations in new terms and languages. MUM is not used for any ranking purposes right now in Google Search but does support all languages and regions.

  • Year Launched: 2021
  • Used For Ranking: No
  • Not query or languages specific
  • Works for all languages but Google not used for ranking purposes today
  • Used for a limited number of purposes

Currently, MUM is used to improve searches for COVID-19 vaccine information, and Google said it is “looking forward to offering more intuitive ways to search using a combination of both text and images in Google Lens in the coming months.”

AI used together in search but may be specialized for search verticals

Danny Sullivan from Google also explained that while these are individual AI-based algorithms, they often work together to help with ranking and understanding the same query.

Google told us that all of these AI systems “are used to understand language including the query and potentially relevant results,” adding that “they are not designed to act in isolation to analyze just a query or a page.” Previously, it may have been assumed and understood that one AI system may have looked more at understanding the query and not the content on the page, but that is not the case, at least not in 2022.

Google also confirmed that in 2022 RankBrain, neural matching, and BERT are used globally, in all languages that Google Search operates in.

And when it comes to web search versus local search versus images, shopping, and other verticals, Google explained that RankBrain, neural matching, and BERT are used for web search. Other modes or verticals of Google Search such as images or shopping mode use separate, specialized AI systems, according to Google.

What about core updates and AI

As explained above, Google uses RankBrain, neural matching, and BERT in most queries you enter into Google Search, but Google also has core updates. The Google broad core updates that Google rolls out a few times per year are often noticed by site owners, publishers, and SEOs more than when Google releases these larger AI-based systems.

But Google said these all can work together, with core updates. Google said these three, RankBrain, neural matching, and BERT are the larger AI systems they have. But they have many AI systems within search and some within the core updates that Google rolls out.

Google told us they do have other machine learning systems in Google Search. “RankBrain, neural matching, and BERT are just some of our more powerful and prominent systems,” Google said. Google added, “there are other AI elements that can impact core updates that don’t pertain to those specific three AI systems.”

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Alice Wayn

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